WELCOME TO THE FREQUENTLY ASKED QUESTIONS PAGE.
Items are shipped out within 2 business days of the transaction. Persepshen does not drop-ship. We ship from our local warehouse within the timeframe provided to ensure you get your items in adequate timing. Pre-orders will be shipped as soon as item is stocked and examined for quality.
WHERE IS MY ORDER?
Tracking is sent out within 24-72 business hours of purchase. The information will be provided directly from our website host via email with your USPS tracking number. Once your order is dropped off to a local Post Office it is no longer our responsibility to track or locate your package. For any questions regarding your shipped package, please contact USPS at 1-800-275-8777.
MY ORDER WAS DELIVERED TO THE WRONG ADDRESS
You will be responsible for a $8 reshipment fee. No cancellations, No exchanges
DO YOU RESTOCK ITEMS?
If a item is restocked VIP members are first to know. Subscribe to stay in the loop!